With over three decades of experience, my expertise can help insurers, reinsurers, and financial advisers deliver better outcomes for clients and themselves.
I have held Chief Underwriter roles for major insurers for over 20 years, and underwritten applications in a career spanning 30+ years. My expertise could deliver solutions in a number of different underwriting areas.
A claim is the proverbial "moment of truth" for insurers yet it can lack the right level of continued improvement, focus and innovation.
I have handled thousands of claims personally, and led large claims teams.
As a former head of operations my customer and adviser facing teams maintained a focus on great service and continuous improvement.
My experience and knowledge could help identify ways to provide better, faster and more effective services.
For 20+ years, I have been involved in designing, refining and improving all areas of protection propositions from the product coverage itself to customer and adviser experience. My problem-solving skills are informed by qualitative and quantitative analysis.
I believe in the vital role insurance has in our uncertain world, for individuals, families and businesses.
Read how my years of collaboration with sales, marketing and industry leaders, combined with my expertise can help you.
People are the winning ingredient that make organisations great. Creating a clear purpose will lead to high performing, unified and engaged teams, with leadership at all levels. Click and read more about how my experience, knowledge and expertise can help.